Where is the returns drop box?
Healey Library has a 24/7 curbside returns drop box outside of the Integrated Sciences Complex (ISC).
The returns drop box is near the Ride Sharing Pickup and Drop-off area off the Quinn Roadway, off University Dr. S, Boston, MA 02125 (please refer to map and photos at the bottom of this FAQ).
This is not a parking area, but live parking is permitted while waiting for curbside pickup or while returning items to the drop box. Notes that the returns drop box is not accessible directly from a vehicle and stands against the ISC building near an accessible curb.
There is an additional returns drop box in the catwalk directly outside the library entrance. This drop box is closed when the library is open and unlocked for returns when the library is closed (Library Hours)
What can I drop off in the returns drop box?
You can use the drop boxes to return Healey Library main stacks books & DVDs as well as ILL books & DVDs borrowed via Healey Library.
DVDs should be returned on the right-hand part of the box with the label "Media here" to ensure DVDs are not damaged.
Please do NOT return loaner Chromebooks, microfilms or ILL items with special handling care notes in the drop box. These items are fragile and need to be returned in person to the 2nd floor Circulation Desk.
Please do NOT return 3 hour loan Reserves materials in the drop box, unless the library is closed. Reserves materials are in high demand and there is a delay for items to be checked in from the drop box.
If you have an uncommon material and are unsure if it can be returned in the drop box, please contact us at library.circulation@umb.edu or 617-287-5900.
When will my returned items be checked in?
When the Healey library is open, the ISC returns drop box is checked twice per day Monday-Friday and once per day on Saturday-Sunday. You will receive an automated email "returns receipt" when your items are checked in.
If the Healey library is closed, items will be checked in from the ISC returns drop box and catwalk drop box are checked shortly after the library reopens. Healey Library does not have overdue fines on main stacks materials.
If you believe your returned item should have already been checked in, please contact us at library.circulation@umb.edu or 617-287-5900.
What if I need to return an item that can't be put in the drop box?
We request that items that cannot safely be returned in the drop box be returned in person to the 2nd floor Circulation Desk at the library's entrance.
If there is a reason that you cannot return these materials in person to the Circulation Desk, please contact us at library.circulation@umb.edu or 617-287-5900.
To schedule a research consultation, click on the link below and log in with your UMB email.
