Q. When I try to link to an article from Google Scholar, I get an EBSCO login page that says "We could not authenticate your request. Please sign in."

I am sorry you are having trouble accessing the article you need. If you are linked to the EBSCO LinkSource login screen below, it is an error and your barcode will not work. Follow these steps:

1. Clear your Browser History and Cache (find more browser instructions at Refreshyourcache)
2. Close your browser
3. Wait a couple minutes before restarting your browser 

If that doesn't work, make sure you have set cookies for the database.  (This is more likely to be an issue if you are using the databases for the first time.)

Please email us at library.reference@umb.edu if you continue to experience problems.