Last Updated: Feb 13, 2018     Views: 20393

IT informed us that that this error occurs because UMB website plugins block cookies.

While they work to fix this issue, a temporary solution is to either change browsers or clear all the browser cookies from the browser history. See below for instructions on clearing cookies.

Clear Cookies in Chrome

  1. On your browser toolbar, click the Chrome menu
  2. Click More tools
  3. Clear browsing data
  4. In the box that appears, click the checkboxes for "Cookies and other site and plug-in data" and "Cached   images and files"
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Click Clear browsing data

 Clear Cookies in Mozilla Firefox

  1. Click the menu button
  2. Choose History, and then Clear Recent History
  3. Select how much history you want to clear
  4. Click the drop-down menu next to Time range to clear to choose how much of your history Firefox will clear
  5. Select the Cookies checkbox
  6. Finally, click the Clear Now button