Answer
Last Updated: Jan 13, 2022     Views: 206

Both EZProxy and certain databases send "cookies" when you connect to them during your session, to show that you are an authorized user.

  • Your browser MAY be currently set to disallow cookies. To enable cookies:
    • In FireFox, check: Tools/ Options/ Privacy/ and make sure cookies are accepted.
    • In Google Chrome, check: Settings/ Advanced Settings/ Privacy/Content Settings/ and make sure "Allow local data to be set" is selected to allow both first-party and third-party cookies.
    • In Microsoft Edge, check: Settings/Privacy/Diagnostics & feedback
    • In Internet Explorer, check: Tools Menu/ Internet Options/ Privacy/ and make sure your security level is medium (or above) or, if you have a custom level, that cookies are not disabled.
    • More browser instructions.
  • If you need additional assistance, please contact (617) 287-5900.